Welcome to the terms & conditions page of AR Raafi Elevator, the best lift company in Bangladesh. By accessing or using the website and services, you agree to comply with the policies outlined here regarding lift sales, installation, servicing, maintenance, warranties, guarantees, or all informational content provided. All lift details, prices, and brand specifications are based on available data and may change without prior notice.
AR Raafi Elevator Company supplies and works with top global lift brands, including Fuji, Sigma, Swise, Kohler, BLT, Mitsubishi, Hyundai, Schiendler, Otis, Kone, ThyssenKrupp, Fujitec, Hitachi, Toshiba, LG, Delta, and more. All terms & conditions are clear, simple, and transparent so that every user can understand their rights, responsibilities, and limitations while engaging with the company. Here is the list of terms & conditions of AR Raafi Elevator, the best lift company in Bangladesh.

Authorized Dealership Compliance

AR Raafi Elevator operates business as an authorized dealer, seller, and top supplier of premium brands such as Fuji, Sigma, Swise, Kohler, BLT, Mitsubishi, Hyundai, Schiendler, Otis, Kone, ThyssenKrupp, Fujitec, Hitachi, Toshiba, LG, Delta, and more. Every elevator the company sells follows strict manufacturer guidelines to ensure genuine quality, reliable performance, and long-term safety. From specifications to warranties, each service remains fully compliant, giving customers total confidence in every lift installation to maintenance.

Quotation Validity & Lift Pricing

All lift quotations from AR Raafi Elevator Company come with a defined validity period to ensure fairness, transparency, and accurate budgeting. However, lift pricing may adjust based on material costs, currency fluctuations, or updated manufacturer rates, ensuring clients always receive the most reliable and up-to-date offer. The company’s commitment is to provide honest, competitive lift pricing that reflects true value and premium elevator quality.

Project Confirmation & Advance Payment

AR Raafi Elevator begins every lift project with formal written confirmation and the required advance payment to ensure a smooth, secure, and well-coordinated installation process. This structured business approach helps allocate resources, schedule engineers, and prepare genuine branded lift materials on time. The company guarantees transparency, avoids delays, and ensures your elevator project progresses with professionalism and complete accountability.

Lift Installation Timeline

AR Raafi Elevator provides clear, realistic lift installation timelines that align with each project’s scope and client requirements. While the company works efficiently to meet every deadline, delays resulting from incomplete site readiness, pending civil work, or external circumstances beyond our control cannot be considered our responsibility. This company policy ensures transparency, proper project coordination, and a smooth workflow for delivering safe, on-time elevator installations.

Customer Site Readiness

Clients are required to ensure complete site readiness, including civil work, power supply, shaft preparation, and machine room setup, before lift installation begins. Proper preparation helps AR Raafi Elevator to provide a smooth, on-time, and safe lift or escalator installation process. However, any delays or lift damages resulting from incomplete site conditions fall outside our responsibility.

After-Sales Service & Maintenance

AR Raafi Elevator provides dependable after-sales service, routine maintenance, and emergency lift support based on the customer’s selected service package. To ensure long-term lift safety or protect product warranty benefits, clients must follow the company’s recommended maintenance schedule. The technical team gurantees timely lift servicing, ensuring every elevator operates smoothly, safely, and at peak performance throughout its lifetime.

Lift Warranty Conditions

AR Raafi Elevator Company’s lift warranty covers only genuine manufacturing defects and approved components, so that customers receive protection and authentic product quality. Any misuse, negligence, or unauthorized lift repairs by third parties will immediately void the warranty. This policy safeguards your investment, promotes safe lift operation, and guarantees that only certified technicians handle your elevator system with a professional company.

Lift Spare Parts & Replacement Policy

AR Raafi Elevator Company guarantees the use of only genuine spare lift parts from trusted brands like Fuji, Sigma, Swise, Kohler, BLT, Mitsubishi, Hyundai, Schiendler, Otis, Kone, ThyssenKrupp, Fujitec, Hitachi, Toshiba, LG, and Delta, to ensure long-lasting performance and safety. Customers are responsible for the cost of lift components not covered by warranty as per the agreement. This policy ensures transparency, real price, and lift quality replacements that keep your elevator operating at its highest standard.

Lift Safety Compliance

AR Raafi Elevator Company gurantees that every lift installation strictly adheres to national and international safety standards for maximum reliability, performance, and protection. To maintain safe lift operation, customers must avoid overloading, misuse, or unsafe practices. By following these guidelines, clients can enjoy worry-free, smooth, and secure elevator performance, backed by the company’s commitment to quality, compliance, and user safety.

Liability & Force Majeure

AR Raafi Elevator Company is committed to delivering reliable elevator solutions, but cannot be held liable for delays, damages, or service interruptions caused by natural disasters, political unrest, supplier delays, accidents, or other circumstances beyond our control. This policy ensures transparency, sets realistic expectations, and allows the team to focus on providing safe, quality lift installation and timely services under normal conditions.

Get in Touch

Thank you for reviewing the Terms & Conditions of AR Raafi Elevator, the best lift company in Bangladesh. The company prides itself on providing premium elevators from trusted brands such as Fuji, Sigma, Swise, Kohler, BLT, Mitsubishi, Hyundai, Schiendler, Otis, Kone, ThyssenKrupp, Fujitec, Hitachi, Toshiba, LG, and Delta, along with professional lift installation, customization, maintenance, and after-sales support.
The company’s up-to-date policies ensure transparency, safety, and reliability for every lift project or service it offers. If you have any questions, need a quotation, or wish to discuss your lift requirements, an expert team is ready to assist you. Visit or contact us today at 5/10 B Block – A, Lalmatia Mohammadpur, Dhaka-1207, and experience excellence in elevator solutions.